Rental Terms & Agreement

Following are the terms and conditions for suit and tuxedo rentals. The terms include helpful information as well as formal wear return guidelines.

Rental Terms & Agreement

Delivery Agreement

Most orders ship via major delivery carriers such as UPS. Once your formal wear ships, an email with an estimated arrival time is sent. When formal wear boxes arrive, the package is your financial responsibility, and someone must be available to accept delivery of the formal wear units at the selected delivery location to prevent theft. Orders that cannot be delivered and then returned to the warehouse are subject to an additional re-shipping fee on your contract. 
Note: The exact timing of deliveries can be affected by weather or other factors outside the carrier’s control.

Formal Wear Reservation

Reserving your wedding party order is the first step in assuring you have formal wear for your wedding day. Setting up an order through The Wedding Planners or e-Tux requires a one-time non-refundable fee of $99. The funds will assist payment for delivery to your doorstep, reorders if needed, and Monday’s return to the formal wear warehouse unless Monday is a legal holiday, then the Tuesday morning after.

Furthermore, the reservation fee serves to register your order and is non-refundable in the event of a wedding cancellation or if you decide to cancel your formal wear order. However, we understand that plans can change, so you have the flexibility to switch your wedding date once, provided you give us a 30-day notice.

Note: Additional fees apply to each late-returned item. When receiving the order, each item is barcoded and tracked back into the warehouse. You will know who wore the item that was not returned. 

Refund & Cancelation Policy

Suit or Tux payments are due when the attendant submits their measurements to The Wedding Planners. Attendant cancellations are accepted up to 16 days before the wedding date for a full refund. Cancellations within 13-15 days of the wedding date receive up to a 50% refund. Refunds are not eligible for 12 days up to the wedding date. If a formal wear unit is canceled, this may affect the groom receiving a free suit or a free rental. Free suits are shipped once the entire wedding party has been measured and paid. 

Measurement Policy

Make sure your attendant is aware of their sizes and not guessing. Each attendant should be professionally measured or watch our video instructions. Our online service will do everything possible to ensure all attendants receive notifications. Our formal wear system will send you and your attendants email reminders to get fitted and send in their measurements and payments. We must get a current and correct email address for all attendees. All measurements and payments must be placed 6-weeks before the wedding. Wedding party orders are only submitted once all measurements are received. Due to high seasonal demand, this could force a change in color accessories or even a change in suit style if members of your wedding party are past the 6-week deadline.

Formal Rental Prices: pricing, discounts, and amenities are based on the quantity rented.

  • 1 – 2 units are $199 for budget tuxedo, $229 designer
  • 3 – 5 units are $179 for budget tuxedo, $209 designer
  • 6 – 16 units are $159 for budget tuxedo, $189 designer
  • 17 – 25 units are $139 for budget tuxedo, $169 designer
  • 26 or more units, please contact us for special pricing

Note: Shoe rental is $30.  Suspenders, socks, pocket square accessories are available for purchase.

Shipping & Selected Delivery Address

With our formal wear service, you will receive your shipment earlier than traditional bridal stores provide, allowing you extra time to try on your garments. Contact us immediately if you have not received all units on Wednesday before your wedding date or need tracking information on formal wear arrival time.

Optional: We offer convenient direct shipping when the attendant, such as a Groomsman, is unable try on their formal wear at the Selected Delivery Address and submit adjustments by Thursday at 3:00 pm. For a small fee of $15 per shipment, we can ship the unit directly to them. Please note our warehouse will ship replacement formal wear requests to the Selected Delivery Address.

The registration fee does cover shipping to and from your location, ensuring a hassle-free experience for you. 

  • 1 – 2 units include one free shipping box for measurement errors
  • 3 – 5 units include one free shipping box for measurement errors
  • 6 – 16 units include two free shipping boxes for measurement errors
  • 17 – 25 units include three free shipping boxes for measurement errors
  • We do include free replacement shipping for measurement errors

Please do everything possible to get your wedding party fitted and reorders placed by Thursday by 3:00 pm CST. Charges apply for any request after 3:00 pm Thursday CST requiring a Saturday rush fee. To avoid multiple-box shipping fees, ensure all your attendant replacements are called in simultaneously. We will have tracking numbers so you can track your parcel’s location online for the Estimated Arrival time of your order.

Returning Formal Wear

Return all formal units using the original shipping boxes or bags received at the Selected Delivery Address. This ensures the safe and secure return of the items. Any extra empty boxes, including single-unit delivery boxes, do not need to be returned. If you have three or more direct shipping to attendants, we can provide an extra shipping tag, but you will need to find a box for them.

All formal wear must be shipped by Monday or Tuesday if Monday is a legal holiday. Your card on file will be charged a $20 late fee per tux per day. Units shipped after the Thursday of your Wedding are subject to an additional full rental fee. If you had five suits or tuxes sent out the Friday after your wedding, your credit card could be charged $1,095 every Friday if the formal wear is not returned. 

Contract Requirements

The person agreeing to the Rental Terms and Agreement with their ID and card on file is fully responsible for all rentals, including missing, damaged, soiled, or destroyed garments, including any accumulated late fees, NSF checks, legal fees, or items described on this contract using the credit card. All items are barcoded. You will know which attendant did not return their item or returned late items so you can get reimbursed from them.