Rental Terms & Agreement
Formal Wear Retainer
Reserving your wedding party order is the first step in assuring you have a formal wear order for your wedding day. Setting up an order through e-Tux by the Winona Wedding Planners requires a one-time retainer fee of $99.00. The retainer fee is a reservation for order cancellation, late returns, or damaged items.
Additional fees can apply for each late or returned item. The retainer fee is also a subtotal for subtracted fees from the total. For example, if an item was missed and returned late, a fee of $20.00 is assessed and deducted from the retainer fee. The returned retainer would be $79.00. Note: each item is barcoded and tracked back into the warehouse when the order is received.
You can switch your Wedding date once without an additional fee up to 30 days before your wedding day.
Suit or Tux payments are due when the attendant submits their measurements to the Winona Wedding Planners. Suit or tux cancellations are accepted up to 14 days before the wedding date for a full refund. Suit or tux cancellations within 11-13 days of the wedding date receive up to a 50% refund. Refunds are not eligible for 10 days or up to the wedding date.
We suggest having your wedding party try their suit or tux ASAP. Replacement requested on Wednesday, or Thursday will arrive on Friday at no charge. Requests on Friday are a $25.00 rush fee and should arrive Saturday before 1:00 pm CST.
Make sure your attendant is aware of their sizes and not guessing. Each attendant should get professionally measured, read our measurement checklist, watch our video instructions, or schedule time with us in person or virtually online.
Measure with a cloth measuring tape, not a retractable metal tape; otherwise, your measurements will not be correct. Our online service will do everything possible to make sure all attendants receive notifications to get measured by sending email reminders. If the attendant's email is incorrect or their email has changed, we cannot contact that individual. Even if the email is received, the attendant may not get measured or wait to pay for the suit or tux and wait to do it later. You are responsible for checking with your party or the website to view your order to see who needs to be measured. If an attendant's sizes are missing, your formal wear order may ship without that attendant's suit or tuxedo. An additional $40.00 rush shipping will be charged to your card to set the unit up in the warehouse and ship out the missing attendant's unit. Ensure your measurements are complete at least three weeks before the wedding date to avoid a $40.00 rush fee.
Direct Shipping to Your Location
We ship all formal wear orders direct to your location. It is essential that someone 18 years or older must sign for the Formal Wear delivery. Undeliverable orders will require an additional re-shipping fee.
Formal Rental Prices:
Formal prices, discounts, and ammenties are based on the quantity rented.
- Single formal wear orders of 1 through 2 units are $40.00 a unit above the advertised discounted retail price. The singles rental package comes with free shipping return on one box. Additional shipping boxes, if required, are $25.00.
- Small orders of 3 through 5 units are $20.00 a unit above the advertised discounted retail price. The small rental package comes with free shipping return on one box. Additional shipping boxes, if required, are $25.00.
- Standard orders of 6 through 13 units are $20.00 less a unit than the suggested retail price. The standard rental package comes with a free Grooms suit or tux and two free shipping replacement boxes to add as many replacements as needed. Additional shipping boxes beyond two, if required, are $25.00.
- Large orders of 14 through 25 units are $20.00 less a unit than the suggested retail price. The large rental package comes with a free Grooms suit or tux and three free shipping replacement boxes to add as many replacements as needed. Additional shipping boxes beyond three, if required, are $25.00.
- 26 or more units, please contact us for special pricing and shipping options. We may be limited on inventory if an item needs to be replaced.
- There are no reimbursements for late delivery or no-shows on replacement.
Inaccurate measurements can add extra expense and deadline stress. Avoid stress and expense on your wedding day by avoiding calling on Friday requesting a Saturday delivery. Make arrangements with your wedding party to have all units tried on before Thursday 4:00 pm Central Standard time. If they cannot make that deadline, consider having the unit shipped to them directly.
The deadline for requests for Free Shipping/charge shipping (if over your free shipping boxes are given) is two business days before your Wedding. You may have just one item or as many as you need in a single box. Be sure to order replacements before the last minute. Weather, traffic issues, or items unavailable from the warehouse can delay late replacement orders. There is no reimbursement of any kind if your replacement package does not arrive or arrive on time.
We will have tracking numbers so you can track the location of your parcel and contact UPS for the ETA of your order. If the wedding date is Friday, the deadline for replacements would be Wednesday. For Saturday and Sunday weddings, the deadline for replacements is Thursday.
Please do everything you can to get your wedding party fitted and reorders placed by Thursday by 4:00 pm Central Standard time. Replacement orders placed on Friday deadline is 4:00 pm Central Standard time for Saturday, Sunday, or Monday weddings. The cost is $59 Saturday Red Label Rush or $34.00 if you have yet to use your free replacement shipping box allotment. Replacements placed one day before a Tuesday through Friday will cost a $39.00 overnight fee or $14.00 if you have yet to use your free shipping replacement allotment.
Remember your credit card is on file, and every clothing item is barcoded. You will know the attendant name that wore the article and did not return items for your tracking and collection purposes.
Each unit is subject to a $20.00 late fee if not shipped out Monday after your Wedding. You can ship it out on Tuesday if Monday is a legal holiday. Units shipped after Thursday after your Wedding are all subject to an additional full rental fee. That means if you had five suits or tuxes sent out Friday after your Wedding, your credit card could be charged $1,095 every Friday they were not returned. If all items are returned on time, and no additional fees are incurred, your $99.00 retainer fee will be reimbursed two weeks after your event.
Payment & Return Policy
If your wedding party uses a debit card during the rental purchase, they will avoid a 4% processing fee. When your order is delivered, It is essential to have your wedding party try their suit or tux on ASAP; this will avoid the stress of last-minute reorders.
Each box you receive will have a prepaid return shipping label inside the box. Please place the return shipping label over the label used to ship to you. You must contact us immediately to let us know if your label is missing or lost. There is a $9.00 per tag fee if you contact us after the wedding event.
Single Unit Shipping
When the attendant can only try their suit or tux on after the standard replacement shipping guidelines (see replacement guidelines), consider having the suit or tux shipped directly to them for an additional $9.00. Do everything you can to avoid the additional stress and expense of a Saturday shipping fee.
The person reserving the Formal Wear order and agreeing to the Rental Terms and Agreement contract is fully responsible for paying for missing, damaged, soiled, or destroyed garments, including any accumulated late fees or NSF checks, legal fees, and items described on the contract using the credit card for the Formal Wear Retainer.
A one-time $99.00 retainer fee will be charged and is refundable after your Wedding based on all items returned on time with no additional costs incurred. Receipt on any extra charges will be mailed to you.
Single Units: is considered one tux or suit that includes the ensemble ordered. Typically, this is a Jacket, Pants, Shirt, Tie, Vest, and Shoes or accessories for one person.
Multiple Units: is considered two or more suits or tuxes that includes the ensemble ordered. Typically, this is a Jacket, Pants, Shirt, Tie, Vest, and Shoes or accessories for one person.
Tux or tuxedo: Tuxedos generally have cloth buttons and can have traditional satin trimming on lapels, cuffs, and pants. A Tuxedo rental comes with a jacket, pants, shirt (pleated is the classic style), tie, and vest.
Suit: Suits generally come with traditional uncovered buttons. They come in various fits from Ultra Slim, Slim, and Regular cuts. Suit rental comes with a jacket, pants, shirt, tie, and vest.
Unlike typical formal wear stores, e-Tux by the Winona Wedding Planners saves time, is stress-free, and saves you money in the long term from having to go back and forth to the Bridal shop. The typical rental wear industry is based on shipping to and from a local Bridal store and only carries a few samples on display. If you need a different tie, size shirt, or another specific fit item, or color, those come from a centralized warehouse that may be several states away. Even if you live in the same town as a Wedding shop, those are typically shipped directly to the Wedding shop.
In addition, some men may feel awkward going back and forth to a Bridal store. Since we ship to your home or location of choice, most appreciate the convenience of going to their family member's, best friend's or buddy's house; a location that does not have limited hours and has the best customer service this includes measuring, pick-up, return to pick up of missed measured items, and final return.
Please remember that e-Tux is only as good as the information given. Inaccurate measurements can add extra expense and deadline stress.
Our formal wear price is $209.00, however, with an order of six paid units, we reduce the cost to $189.00, and the groom receives a free rental. Formal wear rentals include: Jacket, Pants, a Shirt, Vest, and Tie. Shoe rental and accessories are extra.